Shipping policy
Shipping Coverage
VGear currently ships exclusively within the United States. We do not offer international shipping at this time.
Processing Time
We take pride in quick processing of your orders:
- Orders placed before 2:00 PM Eastern Time typically ship the same day
- Orders placed after 2:00 PM Eastern Time will be processed the next business day
- Orders are not processed or shipped on weekends or federal holidays
Delivery Time
Standard shipping typically takes 2-5 business days for delivery. This timeline begins once your order has been processed and shipped.
Warehouse Locations
We operate from multiple warehouse locations to ensure fast delivery:
- Texas
- New Jersey
- California
Shipping Costs
We offer free shipping on all orders over $30 within the United States. For orders under $30, shipping rates will be calculated at checkout based on your location and the items in your cart.
Discrete Shipping
We understand the importance of privacy. All orders are shipped in plain, unmarked boxes with no indication of the contents or our company name on the exterior packaging.
Signature Requirements
For your security, we require a signature upon delivery for high-value items. You will be notified during checkout if your order requires a signature.
Tracking Your Order
Once your order ships, you will receive a tracking number via email. You can use this number to monitor your package's journey to you.
Questions About Your Shipment?
If you have any questions about your shipment or our shipping policies, please contact our customer service team through our website's Contact Us form.